7u7j Privacy Policy
Your personal information is completely safe with us — learn how 7u7j collects, processes, and protects your data.
This privacy policy describes our policies and procedures regarding the personal information of 7u7j platform users. By using the 7u7j website or services, you are considered to have agreed to the terms of this policy. We give your privacy the highest priority and use industry-standard technology and practices to protect your data.
What Information We Collect
Registration and Identity Information
We collect the information you provide when opening an account. This includes:
- Full name and date of birth
- Email address
- National ID or passport number (for age verification)
- Username and password of your own creation
Financial and Transaction Information
To process deposits, withdrawals, and other financial activities, we collect:
- Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
- Transaction history, amounts, and dates
- Deposit and withdrawal records
7u7j never stores full card numbers or mobile banking PINs.
Technical and Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser name and version
- Page visits and session duration
- Login logs and records of security-related events
Cookies and Tracking Technologies
We use cookies and similar technologies that help improve your browsing experience. These cookies:
- Keep your login session active
- Save language and preference settings
- Help prevent fraud
- Monitor platform performance
You can control cookies at any time from your browser settings.
How Information Is Used
Service Delivery and Account Management
The information you provide is most often used to keep core services running. This includes account creation and verification, transaction processing, managing gaming activity, distributing bonuses and rewards, and providing 24/7 customer support. By registering on the 7u7j platform, you gain access to a secure and personalized gaming environment.
Security and Fraud Prevention
We monitor your activity to keep your account and financial information secure. If suspicious logins, unusual transactions, or any signs of identity fraud are detected, we take immediate action. This process is essential to keeping your funds and account protected.
Legal and Regulatory Compliance
We are required to retain and process certain information in order to comply with responsible gaming, age verification, and anti-money laundering (AML) policies. Providing information in response to lawful requests from authorities under legal obligations is part of our responsibilities.
Improved Services and Personalization
Based on your gaming preferences and behavior, we may provide more relevant offers, bonuses, and game recommendations. This process is conducted entirely to enrich your experience and is never used to sell data to third parties.
Data Sharing and Disclosure
Our Policy on Sharing Information with Third Parties
7u7j never sells, rents, or commercially distributes your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology Partners: Technology providers engaged to operate the platform work under strict confidentiality agreements.
- Legal Authorities: Information may be provided in response to a valid court order or lawful request from a government authority.
- Responsible Gaming Organizations: If problematic gaming behavior is identified, relevant organizations may be informed in order to provide the necessary support.
Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a minimum of five years in accordance with legal obligations and financial record-keeping requirements. After this period, the data is securely deleted or fully anonymized.
Data Security Measures
SSL Encryption
All data transferred between your browser and our servers is protected by 256-bit SSL/TLS encryption. This ensures that no third party can read or alter your sensitive information in transit.
Secure Server Infrastructure
Our servers operate under firewalls, intrusion detection systems, and regular security audits. Sensitive data stored in databases is kept in encrypted form, making unauthorized access completely impossible.
Two-Factor Authentication
You have the option to enable Two-Factor Authentication for additional protection on your account. This feature can keep your account secure even if your password is stolen.
Staff Training and Access Controls
7u7j staff are only granted access to the information necessary to carry out their responsibilities. All staff are trained on strict privacy policies and have signed confidentiality agreements.
Regular Security Testing
Regular penetration testing and vulnerability assessments are conducted on our systems. Any security weakness identified is addressed immediately and, where necessary, users are notified.
Data Breach Response Plan
In the event of a data breach, we will contact affected users in a timely manner as required by law and take every possible step to mitigate any harm.
Your Rights and Controls
Right to Access and Correct Information
You may request a copy of the personal information stored in your account at any time. If any information is incorrect or incomplete, let our support team know and we will correct it promptly. Accurate information helps ensure the quality of your service.
Account Deletion Request
You may request the deletion of your account and associated data. However, due to legal obligations, certain financial and identity-related information must be retained for a specified period. In cases where deletion is not possible, we will inform you clearly.
Opting Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can stop this service by using the unsubscribe link at the bottom of any email or by informing our support team. However, essential messages related to your account and transactions will continue to be sent.
Data Portability
You may request a structured, machine-readable copy of your personal data. This information will be provided in a common format that can be used on other platforms. Processing such a request generally takes up to 30 business days.
Protection of Minors
Age Verification and Prohibition for Underage Individuals
7u7j provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor. Age verification is mandatory at the time of account registration, and an account is not activated until sufficient proof is provided.
If we confirm that a person has opened an account while under the age of 21, that account will be immediately closed and all collected data will be deleted. Parents or guardians may notify our support team about any suspicious activity.
Policy Changes and Updates
Process for Amending the Privacy Policy
7u7j may update this privacy policy from time to time. For any significant changes, we will notify you by email and the date on this page will be updated.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
Privacy Questions and Requests
If you have any questions, concerns, or requests regarding this privacy policy, you may contact our dedicated privacy team. We consider every request carefully and try to respond as quickly as possible.
Privacy Support
Email: [email protected]
Live Chat: available 24/7 in Bengali
Please clearly state the nature of your request — for example, a request to access, correct, or delete your information.