🛡️ Safe Gaming

7u7j Responsible Gaming —
Your protection is our priority

7u7j believes entertainment should be enjoyable and controlled. We provide effective tools and support to protect the mental and financial wellbeing of all our players.

What is responsible gaming and why is it important?

Online gaming should be a recreational activity — not a source of income or a way to cope with stress. Responsible gaming at 7u7j means you always maintain full control over your time and money.

Millions of players across Bangladesh enjoy entertainment on our platform. To protect them, we have built several effective features — including deposit limits, time controls, self-exclusion, and direct support. Responsible gaming is not just a policy; it is our commitment to every player.

Remember: gaming should be done within limits, mindfully, and always for entertainment. If you ever feel you are losing control, 7u7j's 24/7 live chat support team is always here for you.

Our protection tools and features

Setting Deposit Limits

Set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set, it takes effect immediately and makes it impossible to go beyond your budget.

Time Controls (Time-Out)

Take a break from gaming for a set period. Choose a time-out ranging from 24 hours up to 30 days. During this time, no gaming activity can be carried out on your account.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can lock your account for 3 months to 5 years, or permanently. Once this decision is made, it cannot be reversed.

Gaming History Review

View your complete gaming history, deposit and withdrawal records at any time. Understand your own habits and make informed decisions when needed.

Time and Spending Alerts

Automatic alerts are sent when a set amount of time or money has been spent. This keeps you aware and protected from excessive gaming.

24/7 Bengali Support

Our Bangla-speaking support team is always ready to help with any gaming concerns or issues. Connect via live chat — no waiting.

Adults Only

You must be at least 21 years old to play at 7u7j. Protecting minors from gaming is one of our highest responsibilities. Age is verified at the time of account registration.

Warning signs of problem gaming

If any of the following apply to you or someone you know, seek help now.

  • Spending more than your budget and continuing to play to recover losses.
  • Trying to stop gaming but repeatedly returning and unable to stay in control.
  • Prioritising gaming over family, friends, or work.
  • Borrowing money or using savings to fund gaming.
  • Feeling anxious, irritable, or restless when not gaming.
  • Hiding gaming activity from family or friends.
  • Turning to gaming to cope with stress or depression.
  • Experiencing financial difficulty or relationship problems due to gaming.

Seeking help is a sign of strength

If any of the above applies to you, do not panic. It is not your fault — and help is readily available. 7u7j's live chat team is always available for confidential conversations in Bangla. You can also take immediate action through self-exclusion or a time-out if you wish.

How to use the protection tools

How to set a deposit limit

After logging into your account, go to the "Account Settings" section. Find the "Responsible Gaming" option and set your daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately; increasing one applies after 72 hours.

How to take a time-out

From the "Responsible Gaming" menu, select "Time-Out" and choose your break duration: 24 hours, 7 days, 14 days, or 30 days. During a time-out you will not be able to play games, but you will be able to withdraw funds from your account.

The self-exclusion process

For a long-term break, choose self-exclusion from "Responsible Gaming". Options include 3 months, 6 months, 1 year, 5 years, or permanent. During this period your account will be locked and no promotional messages will be sent.

Get direct support

If you have difficulty using the tools yourself, write to us directly via live chat. Our Bangla-speaking support team will confidentially help you set up self-exclusion or deposit limits — without any judgement.

The golden rules of responsible gaming

01

Set your budget in advance

Decide how much you will spend before you start playing. Never deposit more than that amount.

02

Play for entertainment

Do not think of gaming as a source of income. Stop playing with the aim of recovering losses.

03

Take regular breaks

Do not play for long stretches at a time. Take breaks, drink water, and step outside.

04

Keep a clear head

Do not play when angry, depressed, or under the influence of alcohol. Clear-headed decisions are better decisions.

Protection of minors

7u7j strictly follows a 21+ age policy. Every user's age is verified at the time of account registration. Protecting minors from gaming is our ethical responsibility.

If there are children or teenagers in your household, use parental control software on your device. Also keep your account password private at all times.

Age verification is mandatory

If we suspect that a minor is using our platform, we reserve the right to suspend the relevant account immediately. Minors gaming is a serious matter and we make no compromises on this.

Need help?

Our Bangla-speaking support team is available 24/7 for any gaming concerns, questions, or issues.

Email: [email protected]

Contact us via live chat — your privacy is fully protected.

Questions and answers about responsible gaming

Reducing a deposit limit takes effect immediately. However, a request to increase a limit applies after 72 hours — this is intentional, to prevent impulsive decisions.

Yes. Even while self-exclusion is active, you can withdraw any withdrawable balance in your account. Contact our support team to do so. The minimum withdrawal amount is ৳500.

No. While a time-out or self-exclusion is in effect, you will not receive any promotional emails, bonus offers, or marketing messages. We fully respect your decision to take a break.

Time-based self-exclusion (such as 3 months or 6 months) cannot be cancelled before the set period ends. Permanent self-exclusion is irreversible. These restrictions are in place for your protection.

If you believe a family member is experiencing a gaming problem, please contact our support team. We will assess the situation confidentially and help take the necessary steps. Email us at: [email protected]

After logging into your account, go to the "Transaction History" or "Gaming History" section. There you will find a detailed record of all your deposits, withdrawals, and gaming activity for any selected date range.

Enjoy 7u7j responsibly

Let entertainment be safe, controlled, and enjoyable. Browse our game categories or visit the FAQ page for any questions.